About Us
“Welcome to an enchanting world – a world that is quite simply Sylvania”
sylvaniangroup.co.uk is a dedicated e-stockist for the illustrious Sylvanian Families’ product range. It comprises an unique blend of distinctive animal characters, homes, furniture and accessories, each crafted to the finest detail.
So, whether you are just starting out, or looking to add to your Sylvanian Families' collection, we are pleased to be able to offer buyers one of the largest on-line collections of our classic forest friends in the UK.
We strive to offer great value on all products sold on this website. Many of the toys advertised are reduced from the suggested retail price (S.R.P.) and come with a full money-back guarantee.
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We value your comments. Therefore, if you wish to provide any feedback that could aid the overall customer experience, please contact us via: feedback@sylvaniangroup.co.uk.
sylvaniangroup.co.uk is a dedicated e-stockist for the illustrious Sylvanian Families’ product range. It comprises an unique blend of distinctive animal characters, homes, furniture and accessories, each crafted to the finest detail.
So, whether you are just starting out, or looking to add to your Sylvanian Families' collection, we are pleased to be able to offer buyers one of the largest on-line collections of our classic forest friends in the UK.
We strive to offer great value on all products sold on this website. Many of the toys advertised are reduced from the suggested retail price (S.R.P.) and come with a full money-back guarantee.
Our Promise
We are committed to providing a secure and hassle-free service to every one of our customers. To underpin this, we have produced a three-point Customer Promise, which serves to provide peace of mind at all times.
We are committed to providing a secure and hassle-free service to every one of our customers. To underpin this, we have produced a three-point Customer Promise, which serves to provide peace of mind at all times.
1. Be Assured
We will provide accurate and consistent product information in-line with the manufacturer’s recommended guidelines. We will also respond personally to any customer enquiries.
We will provide accurate and consistent product information in-line with the manufacturer’s recommended guidelines. We will also respond personally to any customer enquiries.
2. Buying Made Easy
We will provide great value for money and ensure there are no hidden charges to make the buying process as seamless as possible.
We will provide great value for money and ensure there are no hidden charges to make the buying process as seamless as possible.
3. Confidence
We will treat all customer information in confidence and never knowingly notify any unauthorised third-party without your consent.
We will treat all customer information in confidence and never knowingly notify any unauthorised third-party without your consent.
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We value your comments. Therefore, if you wish to provide any feedback that could aid the overall customer experience, please contact us via: feedback@sylvaniangroup.co.uk.
